Customs and Quarantine Clearance

Our licenced Customs brokers have the experience and up-to-date training to ensure your shipments comply with Australia’s border regulations and reach you without unnecessary delays.

  • Tariff and Valuation assessment
  • Guidance and advice in relation to the full spectrum of Customs and quarantine border clearance issues
  • Coordination and management of all documentation between stakeholders
  • Liaison with 3rd party supply chain partners
  • Import and export clearance
  • Duty drawback application
  • Pre-shipment authorisation and pre-clearance
  • Transhipment processing
  • Electronic connection to customs/electronic filing
  • Consulting services and advice
  • Immediate visibility of your shipments through our track and trace system
  • Accredited Australian Trusted Trader
  • Members of the International Forwarders and Customs Brokers Association of Australia (IFCBAA) Ltd

We can also assist you in the event of a Customs audit. The information captured in our database allows us to cross reference shipments, Customs entry numbers, orders and products. This capability can save considerable time during a customs audit or when completing duty drawbacks.